Refund Policy

Thank you for choosing Advance Talent Hub, a platform designed to support student- athletes in their journey to college recruitment. Please read our refund policy carefully before making any payments.

1. General Policy

All purchases made on Advance Talent Hub—whether for profile upgrades, premium features, event registration, or consulting services—are considered final and non-refundable, unless otherwise specified in this policy.

2. Non-Refundable Services

The following purchases are non-refundable under any circumstances:

• Subscription fees (monthly or annual) once the subscription period has started.
• Profile boost or promotional services already delivered.
• Registration fees for digital or in-person events if canceled less than 7 days before the event date.
• Any services involving coach outreach or profile reviews that have been initiated.

3. Refunds for Technical Issues

f a technical error on our platform (such as a double charge or failure to deliver a paid feature) occurs, users must notify us within 7 calendar days of the charge by contactingsupport@advancetalenthub.com and including:

• Full name
• Email associated with the account
• Description of the issue
• Proof of payment

Upon verification, we may issue a partial or full refund depending on the circumstances.

4. Cancellations and Event Refunds

If you have registered for a paid event (e.g., showcase, webinar, or recruiting fair), the following cancellation policy applies:

• Full refund: If canceled at least 14 days before the event.
• 50% refund: If canceled between 7 and 13 days before the event.
• No refund: If canceled less than 7 days before the event or in the case of no- show.

Advance Talent Hub reserves the right to cancel or reschedule events. If we cancel an event, registered users will receive a full refund or the option to apply the payment to a future event.

5. Subscription Cancellations

You may cancel your subscription at any time. The cancellation will take effect at the end of the current billing cycle, and you will continue to have access until that time. We do not provide refunds for partial periods.

6. Dispute Resolution

If you believe you are entitled to a refund outside the cases mentioned above, you may contact our support team. All refund requests are reviewed on a case-by-case basis, and our decision will be final.

6. Contact

For all refund-related inquiries, contact us at:
Email: support@advancetalenthub.com
Subject line: Refund Request - [Your Name]

By making a payment on our platform, you acknowledge that you have read, understood, and agreed to this Refund Policy.